Passport Seva App Redesign
Project Type
Academic
Project Duration
3 weeks
Collaborators
Individual
Time
September 2021
Overview
I redesigned the screens and flows of the Passport Seva app through insights from walkthrough analysis. The redesign was from the lens of cognitive ergonomics.
Outcome
I redesigned the most critical task flows of the app. The redesign provides better consistency, navigation, ease of use in entering data, feedback and support for error recovery.
