Chikitsaathi System Design
Project Type
Academic
Project Duration
6 weeks
Collaborators
Khushi, Aditav, Kartik
Time
April 2022
Overview & My Contribution
We designed a system-level intervention to ensure that hospital patients are informed throughout their surgery. We designed multiple touchpoints to aid the flow of information. I played a leading role in causal loop and communication mapping, crafting personas and scenarios. I proposed a collaborative approach involving doctors, patients and their families and contributed significantly to the detailed design of our solutions.
Outcome
The 3-level intervention for surgical patients includes providing informative posters and brochures prior to the surgical procedure, offering an interactive platform on a tablet during their hospital stay and facilitating post-care support through an app after their discharge.